Small groups, Local guides, Great memories

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS AND THE FAQ's BEFORE BOOKING A TOUR THROUGH WWW.BLUEFOX.TRAVEL

These are the Terms and Conditions that apply to any tour run by BLUE BIKE TOURS SARL in France under the brands BLUE BIKE TOURS or BLUE FOX TRAVEL.

In this document, BLUE BIKE TOURS might be abbreviated as BBT and BLUE FOX TRAVEL as BFT.

• BLUE BIKE TOURS is a registered SARL (Société à Responsabilité Limitée) at the Paris Chamber of Commerce under the number : RCS PARIS 534 151 576
• BLUE BIKE TOURS is a registered French Travel Operator under the licence : IM075160040
• BLUE BIKE TOURS is a registered Public Service Vehicle Operator under the Licence : 2016/11/0007784

Because BLUE BIKE TOURS is a registered French company, for all tours taking place in France, only the French Law will apply in case of conflict.

Cancellation Policy

Tours run Rain or Shine. BBT reserves the right to cancel any of its tours in case of an Act of God. In such instances full refunds will be given to anyone who was not able to take their tour.
BBT offers a 100% refund if a reservation is cancelled more than 72 hours before the scheduled start of the tour. No refunds are given for ANY reason once within the 72 hrs prior to the scheduled tour.

Satisfaction Guarantee Policy

If the tour you took with us didn’t meet your expectations, we are happy to give a 100% refund as long as:

• You participated in the entire tour, until the end.
• You notified your guide at the end of the tour that you are not satisfied with the tour you took.
• You provide your tour guide with the reasons you were not satisfied with the tour itself, not the weather or an outside event beyond the control of the guide or our company.

Payment Policy

A valid credit card is required to secure your booking. We accept Visa, Mastercard and American Express. None of your personal credit card and billing informations are stored by BBT.

Privacy Policy

We are committed to protecting your privacy. Your personal informations will not be disclosed to any third parties.

Child Policy

All reservations made for children under the age of 18 years old must be made by an adult.
All reservations made for a child under the age of 18 years old must also include the reservation for an adult who will be 100% solely responsible for the safety and well being of the child while on the tour.

Every child under 13 partaking in a bicycle tour will be required to wear a helmet and a reflective vest by French Law.

The adult who accompanies the child(ren) agrees to the responsibility of choosing (a) properly sized helmet(s), adjusting the helmet(s), and keeping the helmet(s) on head(s) of the child(ren). Blue Bike Tours has helmets in multiple sizes for you to choose from.

Don't forget: All kids (even babies) MUST have their seat/bike reserved and paid for beforehand!

Child Bike Policy

Children who will be riding on their own may be subject to a very short trial demonstration before the tour starts in which they will be expected to demonstrate: that they are well suited for their bike’s size and settings, that they know how to brake properly and that they are, in general, good cyclists who can be trusted to follow their Blue Bike Tours guide.

If the Blue Bike Tours guide, or manager, finds that the child is not, for any reason, a good cyclist then the guide, or manager, has the right to refuse to let the child follow the tour on a personal bike. This means they will either be asked to ride on one of our ‘tandems’ which is attached to that of an adult’s bike in a tandem fashion, OR even asked to ride in a child seat attached to the back of an adult’s bike. If the child refuses the change, then the guide or manager has the right to cancel the reservation, and not allow them on the tour.

Damages to Blue Bike Tours Property

If you or anyone in your party damages a vehicle, a Blue Bike, a child's bike, a helmet, a child seat, a ‘child tandem’ or any attachments, in such a way that it becomes badly disfigured, broken, or unusable, then BBT reserves the right to claim a fee of up to the price of the damaged vehicle or object.

Miscellaneous

You and everyone in your party will be kind and respectful to your guide. You and everyone in your party will do their best to follow the safety instructions given orally by the guide before the start of the tour and to abide by the policies outlined on this page. You agree that everyone in your party including yourself will do their best to follow the verbal directions, hand signals, and the physical example of your Guide during the whole tour and always look both ways when crossing a street.

You and everyone in your party will fully respect the rules of the French traffic. You will be solely responsible if you are caught by an authority breaking any rules or laws.

You and everyone else in your party agree that any accident which occurs while your party is on a tour, which injures or harms you or anyone in your party (in any way, including physically, emotionally, or mentally) is not in any way the responsibility of Blue Bike Tours.

You accept all responsibility for any accidents that you or anyone else in your party might experience while on a Blue Bike Tour.

Blue Bike Tours is not to be held responsible for any loss or damage to any personal belongings. You are responsible for all of your belongings.