Blue Fox Travel was founded by a French-American family living in Paris. The French half of our family is a pair of Parisian born and bred brothers, Jean-Baptiste and Jean-Philippe. The American part comes from Hava, Jean-Baptiste’s wife. While they were still students, they created their first company together: Blue Bike Tours.
You can meet them any day of the week, if you sign up for a tour with Blue Fox Travel. All three of us still guide tours all year round. When we aren’t giving the best we have to offer on our tours, we are using our vacation time on adventures to all points near and far. We are definitely guides, but as a philosophy we believe that the best guides must inherently possess a love of adventure and a passion for sharing experience and insight with others.
As the years went by, the success with Blue Bike Tours combined with their desire to share more of the awesome European cultures and adventures they’ve experienced naturally lead to hiring more local guides and expanding to other types of tours. Realizing that many of the amazing things they wanted to share were accessible only by foot or required automobiles, they regrouped all of their tours under a new company name: Blue Fox Travel.
Our mission is to provide each of our guests with an authentic and memorable experience from their time on our tours. We strive to create unique tours and excursions that will entertain and educate both the novice and the most discerning traveler. If we have failed to meet your expectations, then we have failed to meet our own. Please let us know and we’ll issue a refund. As a family owned and run company, our guests aren’t just numbers in a log book; they are our friends who go on adventures with us. We work diligently during the slower season to create these adventurous routes and refine them as the seasons pass.
Because of the passion that we have for history and the dedication that we have to our adventuring clients, we always do our absolute best to ensure that you have a noteworthy experience discovering France. We believe that the only way we can provide the highest tier experience possible is to focus on each person individually. This why we always have the smallest groups possible on all of our tours and excursions. As individuals, we are also adventurers. We aren’t just a company that provides tours. We are tourists and adventurers too. From our own travels we have learned what works and what doesn’t work well at all. What you want is a small group. This is how adventures are shared best. This is how friendships are made. (Please see our FAQ for exact numbers on each tour.)
We are always honored when you choose to book multiple tours with us and entrust so much of your holiday time to our care. To thank you for your trust in us, we offer discounts of up to 10% off when booking more than one tour.
We’ve been sharing history and culture with tourists and adventurers from around the world for many years and they have had things to say about the experience we have given them! We’re proud of the more than 5,000 excellent reviews we have received on TripAdvisor.
These are the Terms & Conditions that apply to any tour run by BLUE FOX TRAVEL in France under the brands BLUE BIKE TOURS or BLUE FOX TRAVEL.
In this document, BLUE BIKE TOURS might be abbreviated as BBT and BLUE FOX TRAVEL as BFT.
BLUE FOX TRAVEL is a registered SARL (Société à Responsabilité Limitée - Limited Liability Company) at the Paris Chamber of Commerce under the number : 534 151 576
BLUE FOX TRAVEL is a registered French Travel Operator under the licence : IM075160040
BLUE FOX TRAVEL is a registered Public Service Vehicle Operator under the Licence : 2016/11/0007784
Because BLUE FOX TRAVEL is a registered French company, and all of our tours take place in France, only the French Law will apply in the case of any conflict.
Last updated : January 2019.
Valid until : the end of the world.
I - Cancellation Policy
BFT offers a 100% refund if a reservation is cancelled more than 24 hours before the scheduled start of the tour. The notification must be made by email. No refunds are given for ANY reason once within the 24 hrs prior to the scheduled tour.
All of our tours run Rain or Shine. We do not issue refunds if you choose to skip your tour because the weather doesn’t suit you. You can always wait until the last minute to book your tour to ensure the weather suits you that day. BFT reserves the right to cancel any of its tours last minute in case of an Act of God or crazy act from a large group of people. Flooding, hail, dangerous weather conditions, riots, etc. In such instances full refunds will be given to anyone who had their tour cancelled.
II - Satisfaction Guarantee Policy
If the tour you took with us didn’t live up to what we promised you on our website and failed to meet your expectations, we will be heartbroken. We will also give you a 100% refund so long as you do all of these things:
You remember that we we are in no way responsible for the weather and that our guides actually have to give 110% of themselves to you on days when the weather is not as nice in order to help you enjoy the tour.
You participate in the entire tour from: being on time at the meeting point until the “goodbyes” at the very end of the tour. You can’t leave a tour half-way and ask for your money back.
At the end of the tour you tell your guide, in person, that you were not satisfied with the tour you took.
You provide your tour guide with the reasons you were not satisfied with the tour itself.
III - Payment Policy
A valid credit card is required to secure your booking. All reservations must be prepaid online prior to the tour. We accept Visa, Mastercard. None of your personal credit card or billing information is stored by BFT.
We are committed to protecting your privacy. Your personal informations will never be disclosed to any third parties.
V - Child Policy
All reservations made for children under the age of 18 years old must be made by an adult and we must be informed at the time of booking exactly how many children are in your party and their ages. This is vital information as it allows our guide to prepare the proper child sized equipments for the bike tours and the booster seats for all day trips/excursions that use one of our vans.
All reservations made for a minor under the age of 18 years old must also include the reservation for an adult who will be 100% solely responsible for the safety and well being of the child while on the tour.
Every child, under the age of 12 years old, partaking in a bicycle tour will be required to wear a helmet and a reflective vest as per French Law.
The adult who accompanies the child agrees to the responsibility of choosing a properly sized helmet, adjusting the helmet, and keeping the helmet on the head of the child during the whole tour. Blue Fox Travel has helmets in multiple sizes for you to choose from at no cost.
Don't forget: Children who will be riding in a baby/child seat, on a tandem attachment bike, or in a booster seat in one of our vans absolutely MUST have their seat reserved beforehand. We NEED to know exactly what your child will need before they show up. Please make it clear in the “Special Requirements” section of our booking form.
VI- Child Bike Policy
Children who will be riding on their own may be subject to a very short test run before the tour starts in which they will be expected to demonstrate: that they are well suited for their bike’s size and settings, that they know how to brake properly and that they are, in general, good cyclists who can be trusted to follow their tour guide in a safe manner.
We own 20” and 24” kids bikes (size of the wheel). Adult bikes are 26”. If the guide, or manager, finds that the child is not, for any reason, a good enough cyclist then the guide, or manager, has the right to refuse to let the child follow the tour on a personal bike.
This means they will either be asked to ride on one of our ‘tandem attachments’ which is attached to the back of a parents bike OR asked to ride in a child seat attached to the back of a parents bike. If the child refuses the change, then the guide or manager has the right to cancel the reservation, and not allow you and your child on the bike tour.
Refunds will not be issued if your reservation is cancelled because of your child not being able to cycle and their refusal to ride attached to you. Baby seats are for kids that are between the ages of 1 and 3 years old (max weight 22 kg (48 lbs)).
We also have some cool Burley™ tandem attachment bikes that are suitable for little kids who are too big for the baby seat but too small to cycle on their own (max weight 38 kg (85 lbs) - max height 137 cm (4 ft 6 in)).
VII - Damages to Blue Fox Travel Property
If you or anyone in your party damages a vehicle, a Blue Bike™, a vehicle, a child's bike, a helmet, a baby/child seat, a tandem attachment bike, any bike attachments, or a booster seat in such a way that it becomes badly disfigured, broken, or unusable, then BFT reserves the right to claim a fee of up to the cost of repair of the damaged bike/vehicle or object.
VIII - MiscellaneousYou and everyone in your party will be kind and respectful of your guide. You and everyone in your party will do their best to follow the safety instructions given orally by the guide before the start of the tour and during the tour.